Conditions d’utilisation

Terms of Service

These Terms of Service (“Terms”) govern your use of this website and the purchase of products from Cosy in Home(“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.


1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products or services for any illegal or unauthorized purpose.

All content on this website is the property of Cosy in Home and may not be copied, reproduced, or used without our written permission.


2. Products and Descriptions

We make every effort to display product descriptions, images, sizes, and colors as accurately as possible.
However, we cannot guarantee that your device’s display of colors or textures will be exact.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.


3. Prices and Payments

All prices are listed on the website and may be changed without prior notice.
Prices do not include shipping costs, taxes, or customs duties unless stated otherwise.

Payment must be made in full at the time of purchase using the payment methods available at checkout.


4. Shipping and Delivery

We ship orders to the address provided by the customer at checkout.
Delivery times are estimates only and may vary due to external factors beyond our control.

Cosy in Home is not responsible for delays caused by postal services, customs clearance, or incorrect address information provided by the customer.


5. Returns and Refunds

Returns are accepted within 14 days of delivery in accordance with applicable consumer protection laws.

Customers are responsible for return shipping costs in both directions unless the item is defective or incorrect.

Returned items must be unused, unwashed, and in original condition.
Refunds are processed after we receive and inspect the returned item.

Please refer to our Return & Refund Policy for full details.


6. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.


7. Accuracy of Information

We are not responsible if information on this website is not accurate, complete, or current.
Content is provided for general information only and should not be relied upon as the sole basis for making decisions.


8. Limitation of Liability

To the fullest extent permitted by law, Cosy in Home shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your statutory rights as a consumer under applicable law.


9. Governing Law

These Terms are governed by and construed in accordance with the laws applicable to the seller’s place of business, without regard to conflict of law principles.


10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting on the website.


Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store name: Cosy in Home
Email: cosy.ukraine@gmail.com
Phone: +380 67 709 4915

Business address:
Oleksiia Vadaturskoho Street, 71
Odesa, 65074
Ukraine